Shipping Information

All orders will be dispatched within 24-48 hours of payment being processed.

Tuffys & Tuffetts™  will do our very best to ship in the times quoted and faster if possible, however for your protection all deliveries within Australia are sent by Australia Post Parcel Plus with a tracking number. When your order is dispatched you will receive an email containing a consignment number and tracking instructions. This number will allow you to track the progress of your delivery online.

AUSTRALIA WIDE ORDERS

FLAT RATE SHIPPING OF $9.95 FOR STANDARD SHIPPING

FLAT RATE SHIPPING OF $15.95 FOR EXPRESS SHIPPING

Orders will be sent via Australia Post Parcel Plus and the estimated delivery time 2 – 5 business days within the Parcel Post Network. 

INTERNATIONAL ORDERS

Standard Delivery Orders will be sent by Standard International (AIR) through Australia Post, due to the different zoning you may obtain a quote of all shipping charges to your destination prior to checkout. The estimated delivery time is between 5 - 7 business days.

Please note the shipping fee does not include any custom duties, fees or taxes that may be assessed for international orders.

If a shipment is assessed or not is determined by Customs therefore we are unable to predict this. Although this isn't always the case, assessment of duties and taxes will be based upon the value of the order and the Tax-free threshold (if applicable) for goods imported into the destination country. Payment of such taxes/duties is the responsibility of the recipient. Should you wish to obtain more information we would recommend you contact your local customs office)