Returns

What if you change your mind, it doesn't fit or the item is faulty? Don't worry, our Returns policy is very simple! Tuffys & Tuffetts™ will gladly exchange/refund any item/s provided they are unworn, unwashed, with tags in the original packaging.

We have a no hassle money back guarantee when it comes to customer satisfaction on all products purchased from Tuffys & Tuffetts™.

Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card. All Shipping charges are non-refundable.

Please email customerservice@tuffys-tuffetts.com.au and our Customer Service Team will be more than happy to assist you.