Tuffys Tuffetts Underwear Logo

Tuffys Tuffetts Underwear Logo

SHIPPING INFORMATION

All orders will be dispatched within 24 hours of payment being processed.

Tuffys & Tuffetts™  will do our very best to ship in the times quoted and faster if possible, however for your protection all deliveries within Australia are sent by Australia Post Parcel Plus with a tracking number. When your order is dispatched you will receive an email containing a consignment number and tracking instructions. This number will allow you to track the progress of your delivery online.

AUSTRALIA WIDE ORDERS

FREE SHIPPING AUSTRALIA WIDE*

Orders will be sent via Australia Post Parcel Plus and the estimated delivery time 2 – 5 business days within the Parcel Post Network.

* During Sale periods a Shipping Fee of $6.95 applies.

INTERNATIONAL ORDERS

Standard Delivery Orders will be sent by Standard International (AIR) through Australia Post, due to the different zoning you may obtain a quote of all shipping charges to your destination prior to checkout. The estimated delivery time is between 5 - 7 business days.

Please note the shipping fee does not include any custom duties, fees or taxes that may be assessed for international orders.

If a shipment is assessed or not is determined by Customs therefore we are unable to predict this. Although this isn't always the case, assessment of duties and taxes will be based upon the value of the order and the Tax-free threshold (if applicable) for goods imported into the destination country. Payment of such taxes/duties is the responsibility of the recipient. Should you wish to obtain more information we would recommend you contact your local customs office)

WANT IN NOW 3 HOUR EXPRESS DELIVERY

Tuffys & Tuffetts™  now offer “Want It Now” Express Shipping within the Sydney Metropolitan area. This fabulous service offers you a guaranteed 3 hour express delivery within a 20KM radius or up to 4 hours 20+KM.

Prices start from $8.95 and will vary depending on your delivery postcode.

This service is available Monday – Friday* before 2pm AEST. If you select this express service outside these times your order will be shipped at the next available time.

Here are some great reasons why we love “Want It Now”

  • Same day delivery
  • Mobile App for tracking
  • Countdown to delivery will full Track N Trace
  • Receive a text notification prior to delivery to avoid any re-delivery fees**

Simply select “Want It Now” as your Shipping Option prior to check-out and we will take care of the rest, this is fashion e-commerce at the very best!

* Not available on Public Holidays

** If your order requires a re-delivery these charges will be passed onto the purchaser. Should the purchaser instruct “Want It Now” to leave the order unattended Tuffys & Tuffetts accepts no responsibility.